Careers
Our Culture
Helix thrives on being a culture that connects top performing talent in specialized areas of revenue cycle with the organizations in need of the services that we can provide. Our goal is to reshape the way the RCM workforce operates by aligning through our platform the mutual needs of providers and workers in a freelance economy. The freedom and flexibility of setting your own schedule and being rewarded for your individual output is attractive for career contractors, part-time preferring individuals, or those just looking to use their hard-won experience earning extra cash doing what they know. Similarly, we can offer these services to providers at high quality performance and rates that beat most other providers by not carrying overhead for non-productive time – and we’re flexible to adjust to their needs immediately. We hope you’ll consider joining the team!
Location: Remote
Company: Helix Advisory
Job Summary:
Helix Advisory is looking for an experienced Epic Optimization Consultant with a focus on revenue cycle management. This position will leverage your expertise in Epic EHR system optimization to streamline financial operations, improve workflows, and enhance the financial performance of healthcare organizations. You will work closely with revenue cycle and IT leadership to ensure the Epic system is being used to its full potential, focusing on areas including billing, claims, and patient access.
Key Responsibilities:
- Epic System Strategy: Develop and implement long-term best practices for Epic optimization, working closely with both operations and IT teams.
- Revenue Cycle Enhancement: Work with revenue cycle leaders to improve workflows, reduce denials, and increase revenue through Epic system optimization.
- System Build & Support: Perform system build tasks as per change control processes, participate in testing, and ensure system changes meet operational needs.
- Epic Issues & Requests: Serve as the point person for identifying Epic system issues and managing change requests.
- Performance Monitoring: Track key performance indicators (KPIs), recommending workflow adjustments and system enhancements for maximum impact.
- Education & Training: Assist in creating training materials and provide hands-on education to revenue cycle leadership on Epic best practices.
- New Business Support: Participate in assessments for potential client improvements and contribute to sales discussions about Epic system functionality.
Focus Areas:
- Denial reduction
- DNFB/CFB reduction
- Charge and coding accuracy
- Registration and scheduling accuracy
- Authorization capture
- Overall productivity improvement
Qualifications:
- Epic Certification: Must hold a current certification in one or more Epic modules related to revenue cycle (e.g., HB, PB, Prelude, Cadence, HIM, Eligibility).
- Experience: Minimum of 3+ years of experience in Epic system build, implementation, and optimization within revenue cycle operations (billing and patient access areas preferred).
- Education: Bachelor’s degree in Healthcare, IT, Business, or a related field (or equivalent experience).
- Skills: Strong knowledge of hospital and/or ambulatory revenue cycle processes. Ability to work with Epic-related interfaces and messaging systems.
- Travel: Willingness to travel up to 25%.
Location: Remote
Department: Revenue Cycle Management/HIM
Job Type: Contract or Full-time
Position Summary:
The Inpatient Medical Coder is responsible for accurately coding diagnoses and procedures for inpatient medical records using ICD-10-CM and ICD-10-PCS coding systems. This role requires a comprehensive understanding of coding guidelines, medical terminology, and hospital reimbursement methodologies. The ideal candidate will have exceptional attention to detail, strong analytical skills, and a commitment to maintaining the highest coding standards.
Key Responsibilities:
- Medical Record Review:
- Analyze inpatient medical records to identify all relevant diagnoses and procedures.
- Ensure documentation supports coding accuracy and completeness.
- Accurate Coding:
- Assign appropriate ICD-10-CM and ICD-10-PCS codes for inpatient admissions in compliance with official coding guidelines.
- Validate coded data to ensure it aligns with clinical documentation and payer requirements.
- Compliance and Quality Assurance:
- Ensure coding practices comply with federal and state regulations, payer policies, and organizational standards.
- Participate in coding audits and quality assurance activities to maintain coding accuracy and compliance.
- Collaboration and Communication:
- Work closely with healthcare providers, clinical documentation specialists, and billing staff to resolve coding discrepancies and improve documentation practices.
- Provide feedback and education to clinical staff on coding-related issues and documentation improvement.
- Continuing Education:
- Stay updated on changes in coding standards, payer guidelines, and healthcare regulations.
- Participate in ongoing training and development opportunities to enhance coding skills and knowledge.
Qualifications:
- Education:
- High school diploma or equivalent required.
- Associate’s degree in Health Information Management or related field preferred.
- Experience:
- Minimum of 2 years of experience in inpatient medical coding.
- Experience in a hospital revenue cycle or billing department is a plus.
- Skills:
- Proficiency in ICD-10-CM and ICD-10-PCS coding systems.
- Strong analytical skills with attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in using coding software and electronic health record systems.
- Certifications:
- Certified Coding Specialist (CCS) certification required.
- Additional certifications in inpatient coding are a plus.
Location: Remote
Department: Revenue Cycle Management
Job Type: Contract or Full-time
Company Overview:
Helix Advisory is a leading healthcare consulting firm specializing in revenue cycle management and optimization. We work with healthcare organizations to enhance their financial performance by identifying underpayments, optimizing clinical documentation, and managing appeals processes. Our team is dedicated to delivering exceptional results and driving innovation in healthcare finance.
Position Summary:
The Clinical Appeals Nurse is responsible for reviewing denied claims, preparing clinical appeal letters, and collaborating with payers to overturn denials. This role requires a strong understanding of clinical guidelines, payer policies, and healthcare regulations. The ideal candidate will have excellent analytical and communication skills, a keen eye for detail, and a passion for advocating on behalf of patients and providers.
Key Responsibilities:
- Denial Review and Analysis:
- Review medical records and denial reasons to determine the validity of the denial.
- Analyze clinical documentation to ensure it supports the services billed and meets payer requirements.
- Appeal Preparation and Submission:
- Prepare detailed and persuasive appeal letters to address clinical denials.
- Submit appeals to payers, ensuring compliance with payer guidelines and timelines.
- Collaboration and Communication:
- Work closely with healthcare providers, billing staff, and coding specialists to gather necessary documentation and insights.
- Communicate effectively with payers to clarify clinical information and advocate for claim approval.
- Education and Training:
- Provide education and feedback to clinical staff on documentation improvement and denial prevention.
- Stay updated on industry trends, payer policy changes, and regulatory updates to ensure best practices in appeals management.
- Data Tracking and Reporting:
- Maintain accurate records of appeal activities, outcomes, and payer responses.
- Generate reports on denial trends, appeal success rates, and areas for improvement.
Qualifications:
- Education:
- Registered Nurse (RN) with an active nursing license.
- Bachelor’s degree in Nursing or related field preferred.
- Experience:
- Minimum of 2 years of experience in clinical appeals, utilization review, case management, or a related field.
- Experience in a healthcare revenue cycle or billing department is a plus.
- Skills:
- Strong clinical knowledge and the ability to interpret medical records and coding documentation.
- Excellent written and verbal communication skills, with the ability to articulate clinical concepts clearly.
- Detail-oriented with strong organizational and time management abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and electronic health record systems.
- Certifications:
- Certified Clinical Documentation Specialist (CCDS) or similar certification is a plus.
Why Join Helix Advisory?
- Impactful Work: Play a crucial role in ensuring patients receive the care they need and healthcare providers are fairly reimbursed.
- Professional Development: Opportunities for growth and advancement in a dynamic and supportive environment.
- Collaborative Team: Work with a talented team of professionals committed to excellence and innovation.
- Competitive Compensation: Attractive salary and benefits package, including health insurance and retirement plans.
Location: Remote
Department: Revenue Cycle Management
Job Type: Contract or Full-time
Company Overview:
Helix Advisory is a leading healthcare consulting firm specializing in revenue cycle management and optimization. We are committed to helping healthcare organizations enhance their clinical documentation practices, improve patient outcomes, and maximize financial performance. Our team of experts provides innovative solutions and exceptional service to our clients, driving excellence in healthcare delivery.
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Position Summary:
The Clinical Documentation Improvement (CDI) Specialist is responsible for improving the accuracy, completeness, and quality of clinical documentation in patient medical records. This role involves collaborating with healthcare providers to ensure documentation reflects the complexity of care provided and supports appropriate reimbursement. The ideal candidate will have a strong clinical background, excellent communication skills, and a deep understanding of coding and documentation requirements.
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Key Responsibilities:
- Documentation Review and Analysis:
- Conduct thorough reviews of patient medical records to identify opportunities for documentation improvement.
- Ensure clinical documentation accurately reflects the patient’s clinical status, care provided, and severity of illness.
- Provider Collaboration and Education:
- Collaborate with physicians and clinical staff to clarify documentation and improve the accuracy of medical records.
- Provide education and feedback to providers on best practices for clinical documentation.
- Coding and Compliance Support:
- Work closely with coding and billing teams to ensure documentation supports accurate coding and reimbursement.
- Assist in resolving discrepancies between clinical documentation and coded data.
- Data Analysis and Reporting:
- Analyze data and metrics related to clinical documentation and identify trends or areas for improvement.
- Prepare reports on CDI program outcomes and present findings to leadership.
- Program Development and Implementation:
- Develop and implement CDI initiatives to enhance documentation practices and support organizational goals.
- Stay updated on industry trends, regulatory changes, and best practices in clinical documentation improvement.
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Qualifications:
- Education:
- Registered Nurse (RN) or other clinical background required.
- Bachelor’s degree in Nursing, Health Information Management, or related field preferred.
- Experience:
- Minimum of 3 years of experience in clinical documentation improvement, utilization review, or related field.
- Experience in a healthcare revenue cycle or coding department is a plus.
- Skills:
- Strong clinical knowledge and understanding of medical terminology and coding systems (ICD-10, CPT, DRG).
- Excellent communication and interpersonal skills, with the ability to work effectively with providers and staff.
- Analytical skills with attention to detail and accuracy.
- Proficiency in using electronic health records and CDI software.
- Certifications:
- Certified Clinical Documentation Specialist (CCDS) or Certified Documentation Improvement Practitioner (CDIP) certification required.
Location: Remote
Company: Helix Advisory
Job Summary:
Helix Advisory is seeking a dynamic and detail-oriented Revenue Cycle Consultant to join our team. The ideal candidate will provide expert advice and hands-on support to optimize the financial operations of healthcare organizations. You will work closely with clients to improve billing, collections, and revenue cycle management processes, ultimately enhancing profitability and efficiency. If you have a passion for solving complex financial challenges in healthcare, this role is for you.
Key Responsibilities:
- Assess and analyze clients’ current revenue cycle processes, including patient registration, billing, coding, and collections.
- Develop and implement customized strategies to optimize the revenue cycle for healthcare organizations.
- Collaborate with client teams to improve workflow efficiencies, reduce denials, and enhance cash flow.
- Provide actionable recommendations based on industry best practices and data-driven insights.
- Track and monitor revenue cycle performance metrics and present regular reports to stakeholders.
- Facilitate training sessions for client staff on new revenue cycle processes and technologies.
- Ensure compliance with regulatory requirements, including HIPAA and other healthcare laws.
- Maintain strong client relationships and serve as a trusted advisor for all revenue cycle-related matters.
Qualifications:
- Bachelor’s degree in Healthcare Administration, Finance, Business, or a related field.
- Minimum of 3-5 years of experience in revenue cycle management, healthcare consulting, or a related field.
- Strong knowledge of healthcare billing, coding (ICD-10, CPT), and collections processes.
- Familiarity with healthcare IT systems such as EHR, EMR, and Practice Management Software.
- Excellent analytical, communication, and problem-solving skills.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
- Proficiency in data analysis tools and financial reporting.
- Certification in Revenue Cycle Management (e.g., CRCR, HFMA) is a plus.
Location: Remote
Department: Revenue Cycle Management
Job Type: Contract or Full-time
Company Overview:
Helix Advisory is a leading healthcare consulting firm dedicated to optimizing revenue cycle management for healthcare organizations. We specialize in identifying and recovering underpayments, improving contract compliance, and enhancing financial performance. Our team is committed to delivering exceptional service and innovative solutions to our clients.
Position Summary:
The Contract Analyst/Underpayment Specialist is responsible for analyzing payer contracts, identifying underpayments, and implementing strategies to recover lost revenue. This role requires a detailed understanding of healthcare reimbursement, payer policies, and revenue cycle management. The ideal candidate will be proactive, analytical, and skilled at negotiating with payers to resolve discrepancies.
Key Responsibilities:
- Contract Analysis:
- Review and interpret payer contracts to ensure compliance with agreed terms.
- Identify discrepancies between contracted rates and actual payments received.
- Underpayment Identification:
- Analyze claims data to identify patterns of underpayment or discrepancies in reimbursement.
- Develop reports and dashboards to track underpayment trends and recoveries.
- Revenue Recovery:
- Implement strategies to recover underpayments from payers, including preparing and submitting appeals.
- Collaborate with billing and coding teams to address root causes of underpayments.
- Negotiation and Communication:
- Engage with payers to negotiate and resolve underpayment issues.
- Maintain professional and effective communication with payers to facilitate timely resolution of claims.
- Compliance and Reporting:
- Ensure all activities comply with regulatory requirements and industry standards.
- Prepare detailed reports on underpayment recovery efforts and outcomes for management review.
- Process Improvement:
- Identify opportunities for process improvement within the revenue cycle to reduce future underpayments.
- Collaborate with cross-functional teams to implement best practices and enhance operational efficiency.
Qualifications:
- Education:
- Bachelor’s degree in Finance, Healthcare Administration, Business, or a related field preferred.
- Experience:
- Minimum of 3 years of experience in healthcare revenue cycle management, contract analysis, or claims processing.
- Proven track record of successful underpayment recovery and negotiation with payers.
- Skills:
- Strong analytical skills with the ability to interpret complex contracts and reimbursement data.
- Excellent communication and negotiation skills.
- Proficiency in using healthcare billing software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Detail-oriented with strong organizational and time management abilities.
- Certifications:
- Certified Revenue Cycle Professional (CRCP) or similar certification is a plus.
Location: Remote
Department: Revenue Cycle Management/HIM
Job Type: Full-time
Company Overview:
Helix Advisory is a premier healthcare consulting firm specializing in revenue cycle management and optimization. Our mission is to help healthcare organizations improve their financial performance through accurate coding, billing efficiency, and compliance with industry standards. We are committed to excellence and innovation, delivering top-tier solutions to our clients.
Position Summary:
The Outpatient Coder is responsible for accurately coding medical records for outpatient services using ICD-10, CPT, and HCPCS coding systems. This role requires a strong understanding of coding guidelines, medical terminology, and payer requirements. The ideal candidate will be detail-oriented, proficient in coding software, and committed to maintaining the highest standards of coding accuracy and compliance.
Key Responsibilities:
- Medical Record Review:
- Analyze and interpret patient medical records to identify diagnoses, procedures, and services provided.
- Ensure documentation supports coding accuracy and completeness.
- Accurate Coding:
- Assign appropriate ICD-10, CPT, and HCPCS codes to outpatient medical records in accordance with official coding guidelines and payer requirements.
- Validate the accuracy of coded data for reimbursement and statistical reporting.
- Compliance and Quality Assurance:
- Ensure coding practices comply with federal and state regulations, payer policies, and organizational standards.
- Participate in coding audits and quality assurance activities to ensure coding accuracy and compliance.
- Collaboration and Communication:
- Work closely with healthcare providers and billing staff to resolve coding discrepancies and improve documentation practices.
- Provide feedback and education to clinical staff on coding-related issues and documentation improvement.
- Continuing Education:
- Stay updated on changes in coding standards, payer guidelines, and healthcare regulations.
- Participate in ongoing training and development opportunities to enhance coding skills and knowledge.
Qualifications:
- Education:
- High school diploma or equivalent required.
- Associate’s degree in Health Information Management or related field preferred.
- Experience:
- Minimum of 2 years of experience in outpatient medical coding.
- Experience in a healthcare revenue cycle or billing department is a plus.
- Skills:
- Proficiency in ICD-10, CPT, and HCPCS coding systems.
- Strong analytical skills with attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in using coding software and electronic health record systems.
- Certifications:
- Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) certification required.
- Additional certifications in outpatient coding are a plus.
Why Join Helix Advisory?
- Expert Team: Collaborate with a team of experienced professionals committed to coding excellence and client success.
- Career Growth: Opportunities for professional development and advancement within a dynamic and supportive environment.
- Impactful Work: Contribute to the financial health of healthcare organizations by ensuring accurate and compliant coding.
- Competitive Benefits: Attractive salary and comprehensive benefits package, including health insurance and retirement plans.
JOB SUMMARY
This job is responsible for ensuring that all appropriate billing charges are being captured, documented, charged and reimbursed for the assigned department in accordance with policies and procedures, and applicable regulatory standards and requirements. Plans, conducts and evaluates reviews and audits of clinical documentation and billing practices for conformity with applicable regulatory requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Conducts reviews/audits to identify potential charging & billing issues including lost revenue opportunities.
- Identifies, researches and analyzes billing errors and/or omissions, working with appropriate staff/team members; ensures that revisions/corrections forwarded and incorporated for rebilling in a timely manner.
- Stays current with CMS, AHA & state coding/charging & reimbursement guidelines.
- Other duties as assigned to meet client expectations that would include root cause analysis, research of complex charging issues, implementation of corrective actions & provide subject matter expertise during system upgrades & implementations.
KNOWLEDGE, SKILLS, ABILITIES
- Knowledge of audit principles and guidelines.
- Knowledge of the accepted principles, practices and tools relating to general healthcare billing, cost accounting and reimbursement.
- Knowledge of policies, standards and methodologies pertaining to charge capture and reconciliation, reporting, documentation and general compliance.
- Knowledge of CPT/HCPCS codes.
- Knowledge of the content and application of published health information management coding conventions, e.g., as referenced in “Coding Clinics” and/or other nationally recognized coding guidelines.
- Ability to recognize, research and correct charging/documentation discrepancies.
- Knowledge of the standards and regulatory requirements applicable to matters within designated scope of authority, including medical/legal issues.
- Working knowledge of medical terminology and abbreviations, and health care nomenclature and systems.
- Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
- Strong Excel/Powerpoint/Outlook Skills
EDUCATION / EXPERIENCE
- Five years recent directly related work experience in a healthcare environment with significant exposure to healthcare coding/billing/reimbursement or completion of a recognized course of study for health information practitioners or coding specialists and three years coding experience in an acute hospital health information management department
- Applicable clinical or professional certifications and licenses such as LVN/LPN and RN highly desirable
- Hospital charge audit experience highly desirable